In order to succeed and ensure our clients prosper, we understand that we must provide a cost effective service which is second to none.

The demands of modern day freight forwarding and
just-in time logistics tear up the rigid and outdated “9-5 Office Hours” working practises. Constantly liaising with our worldwide partners in various time zones requires flexibility and with emails the glue now tying business together, Laptop, Tablet and Smartphone hardware must be utilised to ensure instantaneous responses to our clients ever changing needs.

Commitment and a promise to respond to all emails quicker than seems possible is what sets us apart from our peers.

We operate from modern offices close to the UK's premier port of Felixstowe and can represent Importers and Exporters at every port in the country through a sophisticated computer network.

  • Freight Forwarders Felixstowe
  • Customs Clearance Felixstowe
  • Freight Forwarding
  • Imports Felixstowe
  • Shipping
  • Logistics Felixstowe Port
  • Cargo & Container Handling
  • Customs Clearance
  • Export Agents
  • Import Agents
  • Warehousing
  • Cheap Freight Rates Felixstowe

Groundbreaking & Time Critical DG Shipments

  • We were the forwarder who handled the first ever shipment of Fresh Carrots to Russia, carried in 45ft reefer containers!
  • We now regularly handle shipments of Fireworks, after looking after a race against the clock shipment of fireworks to make the London 2012 Paralympic closing ceremony.
Our services outlined

UK wide customs clearance agency

Wherever your consignment arrives, we have the network and capabilities to handle to your complete satisfaction.

Worldwide ocean freight arrangement

Expert knowledge of incoterms. Whether Ex Works / FOB / CIF / DAP / DDP, we can arrange the whole shipment process or simply just the customs clearance and delivery.

UK warehousing coverage

Relationships in place with warehouses around the United Kingdom.

UK wide FCL and LCL haulage

Specific relationships in place with the most professional hauliers dedicated to serving P.F.S Limited.

Foodstuffs experts

Foodstuffs & Organic experts. We have years of Foodstuff & Perishable knowledge. Our growing client portfolio now includes many Organic cargoes. We were the FIRST UK Customs Broker to be granted approval on the new 2017 EU TRACES NT System! Since leaving the E.U. we now work on the UK System IPAFF's as the TRACES replacement.

Special project cargo

Experienced in out of gauge, heavy project cargoes, with a network of hauliers to call upon.

Stone specialists

Very experienced in dealing with sandstone/limestone/slate/granite/travertine importations of calibrated and hand cut stone. We currently represent some of the renowned UK importers and distributors.

inbound and Outbound Airfreight

You name it, we seem to have handled it and increasingly so by Air as well as Sea.

Our clients will
endorse our services

You are welcome to request their numbers to contact them for an impartial reference, or please click here to view a selection of testimonials.

All emails responded to within 24 hours

However, P.F.S place an emphasis on immediate response.


We set up a dedicated European Customs Brokerage department to embrace this hugely challenging change to our industry. See our Customs Clearance section under the Freight Services page for further details.

Charity & Community

In early 2017, PFS established their Charitable Policy with EACH – East Anglia's Children's Hospice's being the chosen charity. Over the course of the last 5 years we have been very pleased to have raised substantial five figure sums for EACH, St Elizabeth Hospice and CCLG.
Supported charities will be chosen annually. Please see the PFS Charitable Policy document in the Info & Downloads Section of this site.

We have taken great pleasure in supporting Kesgrave Kestrels, a local football club through sponsorship of the U8's team through to the U13's.